A314 alternatives? Not so fast...

[Universe]

@Rattlesnake

Just contact them via their forum, they should sort it out. Try the live support thingy they have.

Yeah, so I did that, and big failure on their part. Here’s a post I made about it on another forum:

I normally buy A314, but with the recent price hike from $70 to $110, I can’t afford it anymore. So after being a loyal Androtics customer for over 2 years, I finally decided to try another company.

Big mistake.

I placed an order with True Pheromones on 11/28/2011. I paid $9.99 for USPS priority shipping. They charged my credit card on 11/29/2011. Now, 10 days later…turns out they never shipped my order.

I contacted customer service, and their response was as follows: “Sorry, there was a delay in shipping. But we’ll ship it out tomorrow!”

I asked for a refund on the shipping costs since it fell way outside the stated shipping time of 3-5 days. They said, “Sorry, we can’t refund your shipping costs because you used a coupon on the order. But we’ll ship it out tomorrow!”

Needless to say, I canceled my entire order on the spot. I explained to the woman (Demetra) that she could have potentially gained a loyal customer by treating me right, but instead chose to lose my business over a $9.99 shipping charge.

Androtics may have problems of their own, but at least when I order from them, I KNOW that my shipments will arrive on time. And their customer service has been spot on over the years. I wish I could say the same for True Pheromones.

And I wish I could still afford A314. Any other suggestions for alternatives?