# AD ROCKS in Customer Service and INSANE Shipping times!!! :D **URL:** \ **Category:** Store Announcements & Feedback\ **Created:** [November 4, 2011, 9:40pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146 "2011-11-04T21:40:57Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![1Alpha](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/1alpha/32/190_2.png) [@1Alpha](https://pheromonetalk.com/u/1Alpha)\ **Post date:** [November 4, 2011, 9:40pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/1 "2011-11-04T21:40:57Z")
WOOOOHOOOOOO!!! Their standard service is HIGH as it is… I normally ‘expect’ great service from Androtics. Today, was just a highlight of that excellent service that this company provides to all mone users!!! On my order I had placed on Wednesday afternoon, I had a couple of Custom mones that I had on tap so I was ‘expecting’ that I’d get my mones by Teusday next week at the earliest. So, my expectations were SMASHED today as I got my mones THIS MORNING!! 😃 😃 😃 What?!?! How can this be?!?! You continue with this kind of attention to your clientele, sirs, be forewarned that I WILL Order MORE MONES!!! 😮😉 ---
**Author:** ![John\_Sebastian](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/john_sebastian/32/1060_2.png) [@John\_Sebastian](https://pheromonetalk.com/u/John_Sebastian)\ **Post date:** [November 4, 2011, 11:27pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/2 "2011-11-04T23:27:04Z")
> [@1Alpha](#): > > WOOOOHOOOOOO!!! > > Their standard service is HIGH as it is… I normally ‘expect’ great service from Androtics. Today, was just a highlight of that excellent service that this company provides to all mone users!!! > > On my order I had placed on Wednesday afternoon, I had a couple of Custom mones that I had on tap so I was ‘expecting’ that I’d get my mones by Teusday next week at the earliest. So, my expectations were SMASHED today as I got my mones THIS MORNING!! 😃 😃 😃 > > What?!?! How can this be?!?! > > You continue with this kind of attention to your clientele, sirs, be forewarned that I WILL Order MORE MONES!!! 😮😉 Whatever man its all your guys’ fault. We have OCD because we want to make you happy. SO ITS YOUR FAULT ACTUALLY. 😛 ---
**Author:** ![dfredi5000](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@dfredi5000](https://pheromonetalk.com/u/dfredi5000)\ **Post date:** [November 5, 2011, 5:04am UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/3 "2011-11-05T05:04:46Z")
Yeah I made a order with some custom mix yesterday and this morning it said my order had shipped I was like WHAT!!! 🙂)) AD is the beesnezzzzzzz ---
**Author:** ![GetTheEdge](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/gettheedge/32/1555_2.png) [@GetTheEdge](https://pheromonetalk.com/u/GetTheEdge)\ **Post date:** [November 6, 2011, 6:26am UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/4 "2011-11-06T06:26:22Z")
I agree, great Customer Service ---
**Author:** ![sorinc](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@sorinc](https://pheromonetalk.com/u/sorinc)\ **Post date:** [November 13, 2011, 8:07pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/5 "2011-11-13T20:07:07Z")
I want to share my personal experience. I cannot thank enough Mickaelia, and the customer service team, that delt with my order and delivery; it was a special situation with my delivery first within the Us and then in Europe, i must say, that these people are kind and helpfull, they put some effort into having customers happy. Once again thank you. ---
**Author:** ![Kelsey](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/kelsey/32/8468_2.png) [@Kelsey](https://pheromonetalk.com/u/Kelsey)\ **Post date:** [November 14, 2011, 5:46pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/6 "2011-11-14T17:46:58Z")
You guys are so welcome. Our team despite being most times so overwhelmed with work do care and am not just saying that about what going on with our clients and love making them happy. From the shipping department to us in customer service I think we are the best team ever. I am glad you guys see that. 😛 ---
**Author:** ![anne.nonnymouse](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anne.nonnymouse](https://pheromonetalk.com/u/anne.nonnymouse)\ **Post date:** [November 15, 2011, 2:05am UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/7 "2011-11-15T02:05:55Z")
I agree, AD customer service kicks butt! I placed my third order last Thursday, but the paypal payment didn’t go through (I hate windows 7). I contacted customer service and Mickaelia sent me an email right away & told me how to fix it & she was really nice, too. Thanks Mickaelia! ---
**Author:** ![somechick03862](https://avatars.discourse-cdn.com/v4/letter/s/278dde/32.png) [@somechick03862](https://pheromonetalk.com/u/somechick03862)\ **Post date:** [November 16, 2011, 1:13am UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/8 "2011-11-16T01:13:38Z")
I would say AD is in my top 5 in customer service of all time, and I am freakin’ elderly so that is a LOT of customer service! I have a serious nail polish addiction, it’s my girly weakness, my kryptonite if you will and there is a little nail polish company with some amazing customer service, everyone raves constantly about it. But you have better shipping times!! Now if you could just make pheromone laced nail polish I would really have a problem… or a nice perfume solid kinda thingy that I could wear around my neck, like those old Avon perfume lockets…AH, constant [Instant Shine](https://a314.com/product/shine/) around my bitchy co-worker… ---
**Author:** ![howler](https://avatars.discourse-cdn.com/v4/letter/h/9fc29f/32.png) [@howler](https://pheromonetalk.com/u/howler)\ **Post date:** [November 16, 2011, 4:44pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/9 "2011-11-16T16:44:59Z")
> [@1Alpha](#): > > WOOOOHOOOOOO!!! > > Their standard service is HIGH as it is… I agree. Extremely fast order processing and shipping. Exceptional customer service. ---
**Author:** ![1Alpha](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/1alpha/32/190_2.png) [@1Alpha](https://pheromonetalk.com/u/1Alpha)\ **Post date:** [December 30, 2011, 7:10pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/10 "2011-12-30T19:10:49Z")
AND the Awesomeness of AD comes through AGAIN!!! 😃 From the order on the 27th to delivery on the 29th?!?!? AND these were P molecules at differing mu from the standard, 2.5. TOTAL CRAZINESS in Support, Order, and Shipment! INSANELY GOOD! 🆒 > [@howler](#): > > I agree. Extremely fast order processing and shipping. Exceptional customer service. ---
**Author:** ![John\_Sebastian](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/john_sebastian/32/1060_2.png) [@John\_Sebastian](https://pheromonetalk.com/u/John_Sebastian)\ **Post date:** [December 30, 2011, 10:09pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/11 "2011-12-30T22:09:17Z")
> [@1Alpha](#): > > AND the Awesomeness of AD comes through AGAIN!!! 😃 > > From the order on the 27th to delivery on the 29th?!?!? AND these were P molecules at differing mu from the standard, 2.5. > > TOTAL CRAZINESS in Support, Order, and Shipment! INSANELY GOOD! 🆒 Glad to hear it Alpha, thank you again for your praise. We work hard to deliver because you certainly deserve it. 🙂 ---
**Author:** ![CorLeonis](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/corleonis/32/917_2.png) [@CorLeonis](https://pheromonetalk.com/u/CorLeonis)\ **Post date:** [December 31, 2011, 5:26pm UTC](https://pheromonetalk.com/t/ad-rocks-in-customer-service-and-insane-shipping-times-d/53146/12 "2011-12-31T17:26:08Z")
I can top that. I put my order in on the 23rd, friday before christmas. It was shipped the same day - although it included custom mones - and arrived in Europe on tuesday (monday was still a holiday here). Where I’m from, you can’t get anything done the whole week before christmas… Absolutely amazing!