# Androtics Customer Service! **URL:** \ **Category:** Store Announcements & Feedback\ **Created:** [March 21, 2013, 1:15pm UTC](https://pheromonetalk.com/t/androtics-customer-service/58509 "2013-03-21T13:15:12Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![rongangnam](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/rongangnam/32/1616_2.png) [@rongangnam](https://pheromonetalk.com/u/rongangnam)\ **Post date:** [March 21, 2013, 1:15pm UTC](https://pheromonetalk.com/t/androtics-customer-service/58509/1 "2013-03-21T13:15:12Z")
Hey guys! I just got off the phone with Mickaelia and due to some issues it took longer than normal for one of my orders to be shipped out. And I just want to say that I am very amazed by the customer service I have received during this time. What happened was that one of my orders was received but there must have been some confusion with the shipping department of which I am sure I caused at least some of it. Just want you guys to know that the reason for me writing several times to the customer service department was not out of annoyance but sheer excitement to get my hands on the mones and start testing myself especially now that I am on spring break (yay! =D) Not only have you guys been ever so patient with me but today I was told that due to this (slight) inconvenience caused by the delay in the shipping that I’m being issued a free gift certificate! No one does that, and I’ve had as well as heard horror stories with regards to similar issues with other companies in this department as well. The replies to all my queries have always been prompt and again I just want to say that I didn’t mean to sound annoyed if ever my tone was interpreted as such and that you guys have just been so great about all this. I’ve been told that my products will be shipping out today (free overnight delivery) and I shall most definitely receive them tomorrow (cant wait!!!). Thank you to all the staff at androtics. P.s. I never got to thank you guys for the freebie (p102) that I received with my [P83](https://a314.com/product/p83/) (15mcg 30 ml) as well so thank you very much! 😃 Edit: Although I still appreciate the quality service would just like to notify anyone that is reading, unfortunately I still haven’t received my package (3/24/13) Re-edit!: Got my package today! sorry for chewing your ears off guys you’ve been great! (3/25/13) ---
**Author:** ![Kelsey](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/kelsey/32/8468_2.png) [@Kelsey](https://pheromonetalk.com/u/Kelsey)\ **Post date:** [March 27, 2013, 9:24pm UTC](https://pheromonetalk.com/t/androtics-customer-service/58509/2 "2013-03-27T21:24:12Z")
> [@rongangnam](#): > > Hey guys! > I just got off the phone with Mickaelia and due to some issues it took longer than normal for one of my orders to be shipped out. And I just want to say that I am very amazed by the customer service I have received during this time. > > What happened was that one of my orders was received but there must have been some confusion with the shipping department of which I am sure I caused at least some of it. Just want you guys to know that the reason for me writing several times to the customer service department was not out of annoyance but sheer excitement to get my hands on the mones and start testing myself especially now that I am on spring break (yay! =D) > > Not only have you guys been ever so patient with me but today I was told that due to this (slight) inconvenience caused by the delay in the shipping that I’m being issued a free gift certificate! > > No one does that, and I’ve had as well as heard horror stories with regards to similar issues with other companies in this department as well. > > The replies to all my queries have always been prompt and again I just want to say that I didn’t mean to sound annoyed if ever my tone was interpreted as such and that you guys have just been so great about all this. > > I’ve been told that my products will be shipping out today (free overnight delivery) and I shall most definitely receive them tomorrow (cant wait!!!). > > Thank you to all the staff at androtics. > > P.s. I never got to thank you guys for the freebie (p102) that I received with my P83 (15mcg 30 ml) as well so thank you very much! 😃 > > Edit: Although I still appreciate the quality service would just like to notify anyone that is reading, unfortunately I still haven’t received my package (3/24/13) > > Re-edit!: Got my package today! sorry for chewing your ears off guys you’ve been great! (3/25/13) Thank you , thank you very much. I try my best. Well I wasn’t around but if you still having issues with your order please contact me via support suite so I can look into it. ---
**Author:** ![rongangnam](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/rongangnam/32/1616_2.png) [@rongangnam](https://pheromonetalk.com/u/rongangnam)\ **Post date:** [March 28, 2013, 3:34pm UTC](https://pheromonetalk.com/t/androtics-customer-service/58509/3 "2013-03-28T15:34:17Z")
> [@kelsey](#): > > Thank you , thank you very much. > > I try my best. Well I wasn’t around but if you still having issues with your order please contact me via support suite so I can look into it. Yes I was told you were ill, hope you’re fine now. No I do not have any more issues, everything was very well taken care of. Will begin testing (and reporting) soon!