# Customer service by the truckloads!

**URL:** <https://pheromonetalk.com/t/customer-service-by-the-truckloads/36453>\
**Category:** Store Announcements & Feedback\
**Created:** [February 22, 2010, 8:55pm UTC](https://pheromonetalk.com/t/customer-service-by-the-truckloads/36453 "2010-02-22T20:55:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![motoman](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/motoman/32/1605_2.png) [@motoman](https://pheromonetalk.com/u/motoman)\
**Post date:** [February 22, 2010, 8:55pm UTC](https://pheromonetalk.com/t/customer-service-by-the-truckloads/36453/1 "2010-02-22T20:55:20Z")

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so i ordered some ammo back around feb 5th. a couple days later i found out about this “world edition” business. after debating with myself, i decided to put in a ticket and have my order changed to world edition. order was changed in like **one day**. great! so i’m waiting for my order… and waiting… and waiting… and two weeks go by. ends up my order was kind of lost and never got shipped out, along with quite a few other orders. bummer ☹ but my sadness was ended with i received my order today.. and it was bountiful of **extra gifts** to try to make up for the troubles.i just wanted to say thank you. and to show sign of my thanks i’ve started a journal i’m posting to try to contribute to the research, and to figure out if this stuff works that well for my anyways.

thank you for the **great customer service**! my family has been in the restaurant business all of my life, and i really appreciate when someone goes out of their way (in the form of a loss in sales) to make a customer happy. and hopefully i’ll be buying a lot more mones to test out to make up for it 🙂

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**Author:** ![gbn409](https://avatars.discourse-cdn.com/v4/letter/g/aeb1de/32.png) [@gbn409](https://pheromonetalk.com/u/gbn409)\
**Post date:** [February 23, 2010, 7:30am UTC](https://pheromonetalk.com/t/customer-service-by-the-truckloads/36453/2 "2010-02-23T07:30:50Z")

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> [@motoman](#):
>
> so i ordered some ammo back around feb 5th. a couple days later i found out about this “world edition” business. after debating with myself, i decided to put in a ticket and have my order changed to world edition. order was changed in like **one day**. great! so i’m waiting for my order… and waiting… and waiting… and two weeks go by. ends up my order was kind of lost and never got shipped out, along with quite a few other orders. bummer ☹ but my sadness was ended with i received my order today.. and it was bountiful of **extra gifts** to try to make up for the troubles.i just wanted to say thank you. and to show sign of my thanks i’ve started a journal i’m posting to try to contribute to the research, and to figure out if this stuff works that well for my anyways.
> 
> thank you for the **great customer service**! my family has been in the restaurant business all of my life, and i really appreciate when someone goes out of their way (in the form of a loss in sales) to make a customer happy. and hopefully i’ll be buying a lot more mones to test out to make up for it 🙂

I COMPLETELY agree!!! I was in the same exact situation. AD has awesome customer service! They genuinely want to try to help you if you ever encounter a problem or have a question. Who else HAND WRITES little notes on your order form!!! The extra gifts are a plus too! 🙂 … I’m will definitely be a lifetime customer. You guys are awesome!