# Customer Service Unbeatable!!!--ZAO

**URL:** <https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213>\
**Category:** Store Announcements & Feedback\
**Created:** [November 19, 2009, 2:42am UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213 "2009-11-19T02:42:02Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![zao](https://avatars.discourse-cdn.com/v4/letter/z/ce7236/32.png) [@zao](https://pheromonetalk.com/u/zao)\
**Post date:** [November 19, 2009, 2:42am UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/1 "2009-11-19T02:42:02Z")

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Hi Steve!!!  
That was quick!!! I made my order on the 17 Nov and get the stuff the next  
day! Also I really appreciate the gift (IG) you guys customer service is unbeatable! You send me a chocolate too Lo! Very amazing!  
Now let me get to the point! I got A314, IShine, IG, TUH. Tomorrow I will use 2 drop of A314 and 2 spray of IShine at work. I can’t wait see this stuff working.  
I will keep ya update!  
Thanks!  
ZAO

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**Author:** ![bosshank](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@bosshank](https://pheromonetalk.com/u/bosshank)\
**Post date:** [November 19, 2009, 2:47am UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/2 "2009-11-19T02:47:53Z")

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Good luck and have fun testing.

And this post would really be best in the men’s or store forum.

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**Author:** ![zao](https://avatars.discourse-cdn.com/v4/letter/z/ce7236/32.png) [@zao](https://pheromonetalk.com/u/zao)\
**Post date:** [November 19, 2009, 3:06am UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/3 "2009-11-19T03:06:35Z")

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Hi Steve!!!  
That was quick!!! I made my order on the 17 Nov and get the stuff the next day! Also I really appreciate the gift (IG) you guys customer service is unbeatable! You send me a chocolate too Lo! Very amazing!  
Now let me get to the point! I got A314, IShine, IG, TUH. Tomorrow I will use 2 drop of A314 and 2 spray of IShine at work. I can’t wait see this stuff working.

Thanks!  
ZAO

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**Author:** ![AlexanderG](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/alexanderg/32/891_2.png) [@AlexanderG](https://pheromonetalk.com/u/AlexanderG)\
**Post date:** [November 19, 2009, 6:00am UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/4 "2009-11-19T06:00:47Z")

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Zao! Great news.

Be sure to return and let us know about your results. Have fun with pheros! 😃

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**Author:** ![SteveO](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@SteveO](https://pheromonetalk.com/u/SteveO)\
**Post date:** [November 19, 2009, 8:14pm UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/5 "2009-11-19T20:14:14Z")

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Thank You my friend

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**Author:** ![edech](https://avatars.discourse-cdn.com/v4/letter/e/779978/32.png) [@edech](https://pheromonetalk.com/u/edech)\
**Post date:** [November 20, 2009, 1:39am UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/6 "2009-11-20T01:39:10Z")

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> [@zao](#):
>
> Hi Steve!!!  
> That was quick!!! I made my order on the 17 Nov and get the stuff the next day! Also I really appreciate the gift (IG) you guys customer service is unbeatable! You send me a chocolate too Lo! Very amazing!  
> Now let me get to the point! I got A314, IShine, IG, TUH. Tomorrow I will use 2 drop of A314 and 2 spray of IShine at work. I can’t wait see this stuff working.
> 
> Thanks!  
> ZAO

I would like to begin by saying I have had a very good experience ordering things from this company in the past. I only joined the forum this week, but I have ordered products from the site for a few months now. I loved the free gifts, personal notes, and incredibly fast delivery times.

However, something went horribly wrong this time…😕

I too, ordered on Nov 17. However, I called FedEx today with my tracking number and they told me that they **never received the package** 😕😕😕

FedEx site still tells me that the order has been initiated…anticipated ship date: Nov 17…

By the way this is on my invoice:

**Delivery method:**  
_SPECIAL_ FedEx Overnight Next-Business Day by 10:30AM _Fully Tracked & Insured_ (FREE w/Orders over $100)

Today is Nov 19th…  
yup… ☹

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**Author:** ![Kelsey](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/kelsey/32/8468_2.png) [@Kelsey](https://pheromonetalk.com/u/Kelsey)\
**Post date:** [November 20, 2009, 6:49pm UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/7 "2009-11-20T18:49:44Z")

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Please remember that for situations like these the best thing to do is call our hot-line or submit a ticket which you did today. I looked into it and your order was delivered today. I also replied to your email with this information.

That means you received your goodies in time for some weekend fun. 😃

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**Author:** ![SteveO](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@SteveO](https://pheromonetalk.com/u/SteveO)\
**Post date:** [November 20, 2009, 7:46pm UTC](https://pheromonetalk.com/t/customer-service-unbeatable-zao/34213/8 "2009-11-20T19:46:26Z")

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> [@kelsey](#):
>
> Please remember that for situations like these the best thing to do is call our hot-line or submit a ticket which you did today. I looked into it and your order was delivered today. I also replied to your email with this information.
> 
> That means you received your goodies in time for some weekend fun. 😃

Not to mention well within the 24-48 processing time as clearly posted on the homepage of the store 😉
