# exceptional customer service!

**URL:** <https://pheromonetalk.com/t/exceptional-customer-service/58645>\
**Category:** Store Announcements & Feedback\
**Created:** [April 3, 2013, 5:41pm UTC](https://pheromonetalk.com/t/exceptional-customer-service/58645 "2013-04-03T17:41:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![brookey](https://avatars.discourse-cdn.com/v4/letter/b/ee7513/32.png) [@brookey](https://pheromonetalk.com/u/brookey)\
**Post date:** [April 3, 2013, 5:41pm UTC](https://pheromonetalk.com/t/exceptional-customer-service/58645/1 "2013-04-03T17:41:37Z")

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I would just like to say thank u to customer service. You are awesome! 🙂 I needed support on my first order as a few of my items were damaged in the shipping process. I put in a request and within 48 hours it was resolved and I recieved a coupon. Thank u for being so prompt and generous.

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**Author:** ![John\_Sebastian](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/john_sebastian/32/1060_2.png) [@John\_Sebastian](https://pheromonetalk.com/u/John_Sebastian)\
**Post date:** [April 4, 2013, 4:46am UTC](https://pheromonetalk.com/t/exceptional-customer-service/58645/2 "2013-04-04T04:46:50Z")

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> [@brookey](#):
>
> I would just like to say thank u to customer service. You are awesome! 🙂 I needed support on my first order as a few of my items were damaged in the shipping process. I put in a request and within 48 hours it was resolved and I recieved a coupon. Thank u for being so prompt and generous.

You’re welcome, we do what we can to prevent things like that from happening but we are also always ready to fix them when they do.

Stay awesome, glad we could help! 🙂