# Extraordinary Customer Service!

**URL:** <https://pheromonetalk.com/t/extraordinary-customer-service/25272>\
**Category:** Store Announcements & Feedback\
**Created:** [January 23, 2009, 9:25pm UTC](https://pheromonetalk.com/t/extraordinary-customer-service/25272 "2009-01-23T21:25:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Omegabyte](https://avatars.discourse-cdn.com/v4/letter/o/46a35a/32.png) [@Omegabyte](https://pheromonetalk.com/u/Omegabyte)\
**Post date:** [January 23, 2009, 9:25pm UTC](https://pheromonetalk.com/t/extraordinary-customer-service/25272/1 "2009-01-23T21:25:21Z")

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Hey all,

I placed an order on Wednesday at around 4:40pm EST for:

A314 15ml  
P74 Pheromone P74 5 mL To Go! 50 mcg/spray Neroli  
P83 Putative 83 5 mL To Go! 50 mcg/spray Neroli  
[Instant Shine](https://a314.com/product/shine/) 4X  
MX200  
MX292

I was almost out of A314 and was completely out of IS. Anyway…I got the order today at around 12:30pm EST. Less than 48 hours after ordering!

It seems that they were out of the 15ml, so what did Androtics do? They sent me 2 10ml bottles for the same price! Sweet!  
On the Invoice, a handwritten note stated, " We’re out of the 15ml, so lucky you! You get 20ml, in two 10 ml bottles!"

Also, on the invoice was a nice note from April telling me to have a super awesome day and to enjoy my free gift.

I looked down in the package and thought, how nice, there is some chocolate. When I unwrapped the bubble wrap, there was even more! A freebie togo of Spaceland!

I tell you, there are so many companies out there that could take a lesson or two from Androtics on how to treat their customers, and what works as far as getting repeat business.

I am really looking forward to testing out the new pheromones in my stash (P74, P83, MX200, MX292)!