# Hello New Users **URL:** \ **Category:** Introductions - New Users, Say "Hello"!\ **Created:** [October 13, 2015, 10:04am UTC](https://pheromonetalk.com/t/hello-new-users/65052 "2015-10-13T10:04:50Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![anonymous69](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@anonymous69](https://pheromonetalk.com/u/anonymous69)\ **Post date:** [October 13, 2015, 10:04am UTC](https://pheromonetalk.com/t/hello-new-users/65052/1 "2015-10-13T10:04:50Z")
I’m a bit skeptical and am here to learn more. ---
**Author:** ![Conjurator](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/conjurator/32/410_2.png) [@Conjurator](https://pheromonetalk.com/u/Conjurator)\ **Post date:** [October 13, 2015, 10:33am UTC](https://pheromonetalk.com/t/hello-new-users/65052/2 "2015-10-13T10:33:11Z")
Hi anonymous, Welcome to this forum. It’s human to be skeptical. Please tell us more about yourself (Sex, age, country) and about your specific goals using [pheromones](https://pheromonelabs.com/shop/). This way, we will be able to suggest some products to try out. There are many different types of pheromones. Once you do that, you will be eligible to a 25$ gfit certificate to help you with your first buy. This is a very friendly community and you are sure to find some answers to your questions. ---
**Author:** ![paradox1](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/paradox1/32/1196_2.png) [@paradox1](https://pheromonetalk.com/u/paradox1)\ **Post date:** [October 13, 2015, 1:59pm UTC](https://pheromonetalk.com/t/hello-new-users/65052/3 "2015-10-13T13:59:43Z")
> [@anonymous69](#): > > I’m a bit skeptical and am here to learn more. Hi Anon, Once you let us know what your are looking for and we can direct you to the right products for you. “The _proof_ of the _pudding_ is in the eating!” Which means you have to eat the _pudding_ to know what it’s like. ---
**Author:** ![justintime469](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/justintime469/32/1402_2.png) [@justintime469](https://pheromonetalk.com/u/justintime469)\ **Post date:** [October 13, 2015, 2:46pm UTC](https://pheromonetalk.com/t/hello-new-users/65052/4 "2015-10-13T14:46:15Z")
Welcome anonymous69, Yes please tell us more about what you would like to achieve with pheromones. I don’t blame you for being skeptical. There are a lot of us on here men and women. You should take a look into the journal section where you can read real peoples experiences with various products ---
**Author:** ![Mellow](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Mellow](https://pheromonetalk.com/u/Mellow)\ **Post date:** [October 13, 2015, 4:11pm UTC](https://pheromonetalk.com/t/hello-new-users/65052/5 "2015-10-13T16:11:07Z")
Hello im new to the forum but ive been a customer for quite some time, can someone help me get in contact with an ad staff member ---
**Author:** ![paradox1](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/paradox1/32/1196_2.png) [@paradox1](https://pheromonetalk.com/u/paradox1)\ **Post date:** [October 13, 2015, 4:48pm UTC](https://pheromonetalk.com/t/hello-new-users/65052/6 "2015-10-13T16:48:20Z")
> [@Mellow](#): > > Hello im new to the forum but ive been a customer for quite some time, can someone help me get in contact with an ad staff member Mellow, see below: > [@Brian\_F](#): > > Hello there. > > _Looking for customer service on a recent order?_ > > _Experiencing issues with shipping carriers or importers?_ > > _Need to send a note to quality control about a broken bottle or other small calamity?_ > > These and many other frequently asked personal customer service inquiries answered here: > > **1-800-671-6464** US Toll-Free or > **+01-425-786-2001** Internationally. > > **Official Phone Hours:** > > 9:00A - 5:00P – Pacific Standard Time (PST) > 12:00P - 8:00P – Eastern Standard Time (EST) > 4:00P - 11:00P – Greenwich Mean Time (GMT) > 9:30P - 5:30A – Indian Standard Time (IST) > 12:00A - 8:00A – Hong Kong Time (HKT) > 3:00A - 11:00A – Australian E Daylight Time (AEDT) > > You can get order status and a host of other inquiries during a quick phone call. Someone is available to take your call officially between 9A-5P PST Weekdays, and _unofficially_ sometimes a little before or after that on weekdays and weekends. > > We tend to stick near the phone when available, so feel free to try. Yes, even at 2AM. You never know. 🙂 > > Here’s our list of extensions: > > **Press 1** if you want to **buy products** and are wondering which Androtics Direct products are the best for YOU, OR if you have our products already and want to access the exclusive pheromone advice hotline. > > **Press 2** for our **Client Concierge** who can assist with order inquiries, shipping changes, returns, exchanges, or any other customer service needs. Be ready with your 5 or 6 digit order number. > > **Press 3** if you are a member of the news media. > > **Press 4** for wholesale inquiries, business inquiries, or Advertising opportunities > > **Press 5** if you called to leave us a detailed pheromone experience report for our massive study on human pheromone interactions. You can be as detailed as you want within a ten minute time limit. > > **If you don’t catch us by voice, drop us a secure ticket here:** > > [https://androtics.zendesk.com](http://androtics.zendesk.com) ([http://androtics.zendesk.com](http://androtics.zendesk.com)) > or via our email: > > [support@androtics.com](mailto:support@androtics.com) > > We strive to turn around our tickets within 12 business hours. Trickier issues may take a little longer, especially ones involving international customs. > > **Store related FAQ’s are available at our Knowledge Base:** > > [AndroticsDirect Store Knowledge Base - Get Your Answers Here!](https://androtics.zendesk.com/forums) > That’s a good place to go when you have a question about our order process, how to use our online store, shipping and transit questions, and many more. > > We are happy to help you with anything [AndroticsDirect.com](http://AndroticsDirect.com) (store) related at the above contacts. > > _ **One Last Courtesy…** _ > > Please do **not** use our forum here at [PheromoneTalk.com](http://PheromoneTalk.com) for individual customer service issues. > > Pheromone Talk is exclusively for pheromone reports and everything about using pheromones in day to day life. > > You can use the Advice forums to ask questions about your specific use case (i.e.: “Can I use Instant Jerk to seduce this Perfect 10 in my chemistry class?” or “Which pheromones help with car sales?”), or post in the intro forums to introduce yourself and become eligible for a $25 Gift Certificate to use in the store. > > We don’t address the SmartMones/AndroticsDirect store other than at our Store Announcements subforum, which we use to introduce new research and products; restocks; shipping delays or holidays; occasional promotions… you get the idea. > > If you happen to post an individual customer service issue by mistake, one of our Party Hosts will pull the thread or PM and create/attach it to a ticket for you, so we can resolve your issue ASAP. Beware: PMs may not be seen by the appropriate client services agent, and you may not get resolution! > > I know when having issues, you want as many people seeing it as possible… _but make sure those people are the RIGHT people._ Being strict about keeping customer service issues off the forum means we can focus our community on its specialty: pheromone science! > > Have a great time exploring and contributing to our awesome community. Thanks for helping move pheromone research forward! > > **Brian F** > Team Lead > Androtics Research ---
**Author:** ![Mellow](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Mellow](https://pheromonetalk.com/u/Mellow)\ **Post date:** [October 14, 2015, 3:24pm UTC](https://pheromonetalk.com/t/hello-new-users/65052/7 "2015-10-14T15:24:38Z")
I’ve been calling the number for the past during working hours, when i oress 1 i get transferred to a energy company and when i press 2 i get a voicemail ---
**Author:** ![Spectrum](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@Spectrum](https://pheromonetalk.com/u/Spectrum)\ **Post date:** [November 1, 2015, 10:03am UTC](https://pheromonetalk.com/t/hello-new-users/65052/8 "2015-11-01T10:03:19Z")
> [@Mellow](#): > > I’ve been calling the number for the past during working hours, when i oress 1 i get transferred to a energy company and when i press 2 i get a voicemail Better raise a ticket with store. At [support@androtics.com](mailto:support@androtics.com) ---
**Author:** ![Spectrum](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@Spectrum](https://pheromonetalk.com/u/Spectrum)\ **Post date:** [November 1, 2015, 10:09am UTC](https://pheromonetalk.com/t/hello-new-users/65052/9 "2015-11-01T10:09:05Z")
> [@anonymous69](#): > > I’m a bit skeptical and am here to learn more. Almost all of us was skeptical in beginning. I would say, that dont trust on anyone words, ultimately money is yours. Hence select products from consumers line products. They all come with 100 % money back guarantee. so order . Use. And if you dont find them working for you get your money back. thats it. As from my experience you will never return any product, and will order more. These products works. but selection of products should be made wisely . Keep posting and take care