# Hello!

**URL:** <https://pheromonetalk.com/t/hello/28499>\
**Category:** Introductions - New Users, Say "Hello"!\
**Created:** [April 29, 2009, 11:05pm UTC](https://pheromonetalk.com/t/hello/28499 "2009-04-29T23:05:04Z")\
**Posts on this page:** 2\
**Page:** 3

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**Author:** ![Sillykitty](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/sillykitty/32/1574_2.png) [@Sillykitty](https://pheromonetalk.com/u/Sillykitty)\
**Post date:** [April 30, 2009, 1:58am UTC](https://pheromonetalk.com/t/hello/28499/42 "2009-04-30T01:58:38Z")

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> [@pyot67](#):
>
> i have 24.85 left! exactly the amount of the certificate ☹  
> PLEASE HELP

I wish I could help with that, but you’ll have to contact the store (phone or email). They have excellent customer service, although it may be too late for today, and if so you can get it straightened out tomorrow.

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**Author:** ![tisha23](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@tisha23](https://pheromonetalk.com/u/tisha23)\
**Post date:** [April 30, 2009, 9:27am UTC](https://pheromonetalk.com/t/hello/28499/43 "2009-04-30T09:27:21Z")

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I fixed your GC for you. Do the math before you use the GC. You now have open “test” orders waiting for payment which you will need to straighten out with the store. If you used your points on your test orders you will have a issue there as well that I can not fix. Call Steve or Mickaelia between 9 AM and 3 PM PST and they will help or go to the support suite link in my signature below and fil out a ticket.

Tisha

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