# Thank you Jacob! **URL:** \ **Category:** Store Announcements & Feedback\ **Created:** [July 7, 2010, 5:17pm UTC](https://pheromonetalk.com/t/thank-you-jacob/39868 "2010-07-07T17:17:42Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![xrawxtalentx](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/xrawxtalentx/32/1091_2.png) [@xrawxtalentx](https://pheromonetalk.com/u/xrawxtalentx)\ **Post date:** [July 7, 2010, 5:17pm UTC](https://pheromonetalk.com/t/thank-you-jacob/39868/1 "2010-07-07T17:17:42Z")
No not the shirtless werewolf from Twilight. Just wanted to give a shout out to whomever Jacob is from AD, I received my first order today (the day after it shipped, talk about FAST!) and open my package, check out the bill and there’s there’s a personal little note from him written on my statement, which i think is awesome and very personable. To me this shows he took the time to actually address me by name and that AD actually cares about customer service, so I just wanted to give him a shout out for taking a minute to go above and beyond the call of duty. I also got a bonus togo ISHINE which im very happy about because now i can test it before my actual order comes in of it 🙂 Thanks again Jacob! Oh and how dare I forget the little chocolate square 🙂 ---
**Author:** ![Kelsey](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/kelsey/32/8468_2.png) [@Kelsey](https://pheromonetalk.com/u/Kelsey)\ **Post date:** [July 8, 2010, 4:32pm UTC](https://pheromonetalk.com/t/thank-you-jacob/39868/2 "2010-07-08T16:32:01Z")
> [@xrawxtalentx](#): > > No not the shirtless werewolf from Twilight. > > Just wanted to give a shout out to whomever Jacob is from AD, I received my first order today (the day after it shipped, talk about FAST!) and open my package, check out the bill and there’s there’s a personal little note from him written on my statement, which i think is awesome and very personable. To me this shows he took the time to actually address me by name and that AD actually cares about customer service, so I just wanted to give him a shout out for taking a minute to go above and beyond the call of duty. I also got a bonus togo ISHINE which im very happy about because now i can test it before my actual order comes in of it 🙂 Thanks again Jacob! > > Oh and how dare I forget the little chocolate square 🙂 Yes raw, how dare you forget about the little chocolate square. You should be ashamed of yourself. Just kidding 😃 Awww, Jacob doesn’t post often on the forum or get a chance to read how you guys appreciate him but he works hard and always thinks of little ways he can make our clients happy. I personally can’t say how awesome one is without the other and that goes for our sweet Amy as well. Together they make a great shipping team. ---
**Author:** ![xrawxtalentx](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/xrawxtalentx/32/1091_2.png) [@xrawxtalentx](https://pheromonetalk.com/u/xrawxtalentx)\ **Post date:** [July 8, 2010, 6:26pm UTC](https://pheromonetalk.com/t/thank-you-jacob/39868/3 "2010-07-08T18:26:25Z")
Woot just got my second order in the mail today, and got a bonus instant openness. You guys should call your delivery method “instant delivery” heh and once again thank you Jacob! Heh I even got. 2nd chocolate square. I searched the company that makes these chocolates. Are they affiliated ? ---
**Author:** ![Jacob](https://avatars.discourse-cdn.com/v4/letter/j/f1d935/32.png) [@Jacob](https://pheromonetalk.com/u/Jacob)\ **Post date:** [July 8, 2010, 6:54pm UTC](https://pheromonetalk.com/t/thank-you-jacob/39868/4 "2010-07-08T18:54:07Z")
ruff rough. ahem. scuse me. i was just changing back from a shirtless werewolf. thank you for the kind words xrawx. i love writing the notes and shipping orders. i can’t tell you how fun it is to share these wonderful products with all these cool people. ruff rough. {runs off on 4 legs}