# The promised certificate (never got it)

**URL:** <https://pheromonetalk.com/t/the-promised-certificate-never-got-it/5238>\
**Category:** Introductions - New Users, Say "Hello"!\
**Created:** [August 24, 2007, 7:49am UTC](https://pheromonetalk.com/t/the-promised-certificate-never-got-it/5238 "2007-08-24T07:49:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nogames](https://avatars.discourse-cdn.com/v4/letter/n/ac91a4/32.png) [@nogames](https://pheromonetalk.com/u/nogames)\
**Post date:** [August 24, 2007, 7:49am UTC](https://pheromonetalk.com/t/the-promised-certificate-never-got-it/5238/1 "2007-08-24T07:49:13Z")

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It’s been two weeks now since I registered and from what I heard in a PM was Jasmin telling me that I’d get the certificate in a couple of hours the same day.  
Now that’s been a week now and she’s no longer responding to my pm’s.

I’d like to know what’s up. There are users other than me complaining about this. I’m also a college student and I have to watch out for every penny I invest.

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**Author:** ![mikeQMH](https://avatars.discourse-cdn.com/v4/letter/m/e79b87/32.png) [@mikeQMH](https://pheromonetalk.com/u/mikeQMH)\
**Post date:** [August 24, 2007, 9:01am UTC](https://pheromonetalk.com/t/the-promised-certificate-never-got-it/5238/2 "2007-08-24T09:01:29Z")

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jasmine has been busy lately. Remember she’s only one person. The best way to fix this is probably to give her a call.

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**Author:** ![May](https://sea2.discourse-cdn.com/flex016/user_avatar/pheromonetalk.com/may/32/1909_2.png) [@May](https://pheromonetalk.com/u/May)\
**Post date:** [August 24, 2007, 9:03am UTC](https://pheromonetalk.com/t/the-promised-certificate-never-got-it/5238/3 "2007-08-24T09:03:42Z")

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Hi

As far as I know the company is relocating at the moment additionally Jas is pregnant and due very, very soon. This might explain why she isn’t answering many any PMs. I have heard she gets about 300 a day.

The gift cert system is not automated, Jas has to do it all manually, so it is possible she might just have missed a name on the list. It might also be worth checking your spam filter though. I am amazed what ends up in mine! 😮

Why don’t you just call Androtics. Jas herself always says it is better to telephone. the numbers are toll free in the US 1-800-671-6464  
Or internationally 01 425 786 2001

From my limited time on these boards I do know that, by far, the vast majority of people get their certs when Jas sends them out. I know I got mine.

Best  
May