Thanks for this.
I just made the longest post I ever made in the history of long posts, after interviewing our designers and chemists about price and supply fluctuations.
And, well, our sales haven’t actually declined. In fact, oddly, they’re going up every day. From both new folks and old. Our struggle had been making sure there is enough stuff in the pantry to recommend. Fortunately, our arsenal is so thickly loaded with groundbreaking new stuff, it’s not even a challenge anymore.
What we have to do now is just get everyone on the same platform, so we can design affordable, interesting, incredible mixes.