Androtics direct are second to none.

[DevilJin]

I’ve never felt a bigger urge to make a thread than this. I posted a problem in a thread and within minutes, I had John replying to my queries (even with all the other stuff he has on his plate) and when I check my email, what do I find? Free a314, summer ammo and TUTH.

I have never and I mean never, experienced customer service like this in my life. I just wanted to say that from the products, to the people, the community and to even the little kind messages you send along with the products when I order them, this company absolutely nails it. Perfect isn’t a term I’d use very often but AD are about as close to it as you get.

I just wanted to say that to everyone who works so hard at AD that you have a customer for life and that your work is very much appreciated.

[Damage_Control]

@DevilJin

I’ve never felt a bigger urge to make a thread than this. I posted a problem in a thread and within minutes, I had John replying to my queries (even with all the other stuff he has on his plate) and when I check my email, what do I find? Free a314, summer ammo and TUTH.

I have never and I mean never, experienced customer service like this in my life. I just wanted to say that from the products, to the people, the community and to even the little kind messages you send along with the products when I order them, this company absolutely nails it. Perfect isn’t a term I’d use very often but AD are about as close to it as you get.

I just wanted to say that to everyone who works so hard at AD that you have a customer for life and that your work is very much appreciated.

I couldn’t agree more - I’ve just posted my thanks (2nd order I had a free 5.0mcg upgrade to TUTH). They’re just awesome

[Mark_38]

@DevilJin

I’ve never felt a bigger urge to make a thread than this. I posted a problem in a thread and within minutes, I had John replying to my queries (even with all the other stuff he has on his plate) and when I check my email, what do I find? Free a314, summer ammo and TUTH.

I have never and I mean never, experienced customer service like this in my life. I just wanted to say that from the products, to the people, the community and to even the little kind messages you send along with the products when I order them, this company absolutely nails it. Perfect isn’t a term I’d use very often but AD are about as close to it as you get.

I just wanted to say that to everyone who works so hard at AD that you have a customer for life and that your work is very much appreciated.

Could not have said it better myself DevilJin!
Have always found the staff at AD very understanding and helpful, the little hand written notes are great

[leed]

I agree. All these little touches to make the customer feel special are wonderful. Great marketing philosophy!

[John_Sebastian]

@leed

I agree. All these little touches to make the customer feel special are wonderful. Great marketing philosophy!

Thank you, I wish we thought of it as marketing - it would be a brilliant marketing concept. In truth, its just how we operate. We run the business that we’d want to be clients of.