Last week I placed an order that was worth over 100$ and so I utilized priority overnight special that Androtics offers. A day goes by and the package did not arrive. I got the confirmation that it had been shipped but nothing arrived at my door. I use the tracking number to see where it is and it can’t locate it . This goes on for over a week when the package was suppose to arrive overnite. Eventually I email Androtics for a full store credit refund and to cancel the order. Instead, not only do they give me several gift cards that together add up to over 100$ but they also went ahead and shipped my original order !
I just wanted to commend Androtics Direct for their customer service which went above and beyond solving this issue and eagerly await my original order as well as the new order I purchased with my new gift cards Thank you all so much for the service you provide!
Wow! This glitch in the system actually makes ppl happy. Maybe we shouldn’t fix it
Lol , j/k We are glad that you got this huge turn around, you realized what we are about here at AD and most importantly you are happy and now a life long client.
Enjoy your products and give us back what you owe in blood…(cough) I mean by reporting on the forum with your feedback.
I would like to say the customer service from AD is excellent. I received a cracked, half empty bottle and I was given a GC for the original value. The response was fast and I would also like to thank Mickaelia for the prompt reply on my GC. I have spent nearly ?250 dollars over the last two months and tho will continue largely due to the customer service and excellent products!
Looking forward to my order I placed today. Equally excited about the samples that get sent along also…
Thank you AD
. This goes on for over a week when the package was suppose to arrive overnite. Eventually I email Androtics for a full store credit refund and to cancel the order. Instead, not only do they give me several gift cards that together add up to over 100$ but they also went ahead and shipped my original order 
!
Thank you all so much for the service you provide!