The promised certificate (never got it)

It’s been two weeks now since I registered and from what I heard in a PM was Jasmin telling me that I’d get the certificate in a couple of hours the same day.
Now that’s been a week now and she’s no longer responding to my pm’s.

I’d like to know what’s up. There are users other than me complaining about this. I’m also a college student and I have to watch out for every penny I invest.

jasmine has been busy lately. Remember she’s only one person. The best way to fix this is probably to give her a call.

Hi

As far as I know the company is relocating at the moment additionally Jas is pregnant and due very, very soon. This might explain why she isn’t answering many any PMs. I have heard she gets about 300 a day.

The gift cert system is not automated, Jas has to do it all manually, so it is possible she might just have missed a name on the list. It might also be worth checking your spam filter though. I am amazed what ends up in mine! :open_mouth:

Why don’t you just call Androtics. Jas herself always says it is better to telephone. the numbers are toll free in the US 1-800-671-6464
Or internationally 01 425 786 2001

From my limited time on these boards I do know that, by far, the vast majority of people get their certs when Jas sends them out. I know I got mine.

Best
May