and on the website it says WAITING FOR PAYMENT… Can any Admins talk to me on aim
a720balla
Thanks
This is what you do.
Go to your invoice in your email box.
Hit the forward button and send it to APRShipping(at)gmail(Dot).com Put the @ in place of the at and a . for dot of course.
In the title box leave your order number and erase the rest and write “Waiting for payment problem” Inside the email tell them your problem and give them your PP transaction number.
Tisha
Are you transferring funds that you already have in paypal? If not, and you’re doing something like a bank transfer, it will take 3 business days.
If you got the automated response from Jasmin then she is aware of it and it has gone into the “fix this” pile.
A few things to keep in mind. This is the weekend and normally Jasmins time off. I know she worked though last weekend and so did the lab people but I cant say if she is doing that this weekend. Monday is also a holiday so you probably wont see much happen till Tuesday the 13th.
I know waiting is hard. I got a order in there waiting as well. I used points and had the same waiting for payment problem for a few weeks till it was fixed. They probably wont address it until they are actively working on your order and then you will see a quick change to processing to shipped.
Hopefully Jas will pop in sometime this weekend to give a little update on the progress of things.
Tisha