Just a quick question I’m curious about. If they have charged my credit card, have they sent the order?
No - to find out if they have sent it, log into the store with your username and password, and check your order status. Until your status says “shipped,” it’s not shipped yet.
Thanks Carrie, for answering this questions before I got here. 
Hey Goose, if you’re curious about your order status, or have any questions, feel free to give us a call at 800 671 6464. I’ll be happy to answer any of your questions regarding a specific order over the phone.
Hmmm, would it be marked “shipped” or “complete”? This would clear up a lot of questions.
It’s marked “complete” in the cart. The cart sends you an email with your tracking number the moment its updated.
Ah, okay, that’s what I figured. 
Ok, I’ve logged in but can’t really find the order status 
. I checked under the cart menu on order history but that was empty. Pherhaps I’m looking in the wrong place? I haven’t received an email for tracking either and my credit card was charged about a week ago.
I’m from Sweden so I guess I should use the international number, is it up 24/7 or should I wait until american working hours?
not for Androtics Direct/SmartMones for me that is, but sometimes email gets delivered to your Junk E-Mail or Spam Folder …if not the superduper Jasmin can assist you!
OOO I found it. I just forgot to click search all. Its at Processed status. By the way I just read the other thread about delivery problems and read your post jasmine so I have total understanding about the situation. I was just wondering if it was shipped or not but now I am all cool now