Their standard service is HIGH as it is… I normally ‘expect’ great service from Androtics. Today, was just a highlight of that excellent service that this company provides to all mone users!!!
On my order I had placed on Wednesday afternoon, I had a couple of Custom mones that I had on tap so I was ‘expecting’ that I’d get my mones by Teusday next week at the earliest. So, my expectations were SMASHED today as I got my mones THIS MORNING!!
What?!?! How can this be?!?!
You continue with this kind of attention to your clientele, sirs, be forewarned that I WILL Order MORE MONES!!!
I want to share my personal experience. I cannot thank enough Mickaelia, and the customer service team, that delt with my order and delivery; it was a special situation with my delivery first within the Us and then in Europe, i must say, that these people are kind and helpfull, they put some effort into having customers happy.
Once again thank you.
You guys are so welcome. Our team despite being most times so overwhelmed with work do care and am not just saying that about what going on with our clients and love making them happy.
From the shipping department to us in customer service I think we are the best team ever.
I agree, AD customer service kicks butt! I placed my third order last Thursday, but the paypal payment didn’t go through (I hate windows 7). I contacted customer service and Mickaelia sent me an email right away & told me how to fix it & she was really nice, too. Thanks Mickaelia!
I would say AD is in my top 5 in customer service of all time, and I am freakin’ elderly so that is a LOT of customer service!
I have a serious nail polish addiction, it’s my girly weakness, my kryptonite if you will and there is a little nail polish company with some amazing customer service, everyone raves constantly about it. But you have better shipping times!!
Now if you could just make pheromone laced nail polish I would really have a problem…
or a nice perfume solid kinda thingy that I could wear around my neck, like those old Avon perfume lockets…AH, constant Instant Shine around my bitchy co-worker…
I can top that. I put my order in on the 23rd, friday before christmas. It was shipped the same day - although it included custom mones - and arrived in Europe on tuesday (monday was still a holiday here). Where I’m from, you can’t get anything done the whole week before christmas… Absolutely amazing!