Appreciation for Jacob and the rest of the AD team!

I’ve been good about getting my orders in very early in the day. Jacob been really awesome about getting them packed up and out the same day and has suprised me with some awesome little goodies/freebies. The personalized notes really drive home that this is a tight community and that we all want to see each other learn and experience new things with the help of the pheros.

Here’s to amazing customer service across the board from ALL of the AndroticsDirect team. I work in Customer Service/Sales for my company and we strive every day to be the absolute best in our industry and any industry for that matter. The level of detail the AD team has shown to all aspects from product to availability to overall customer satisfaction, you are a FANTASTIC model of what Customer Service is about.

I will gladly keep supporting and reporting in hopes that others who find this place realize that this is not some fly by night operation and will be actively able to contribute to the family here.

Thanks a bunch guys!

I concur, I just got my first shipment today and the little note and freebie Jacob placed in the order (not to mention the chocolate) really helped to make a mundane day quite a bit more pleasant. Thanks again from the bottom of my heart.

Mass happiness really makes me happy. Thanks for the kind words! It is my pleasure to turn the mundane into the pleasant.

Thanks for all your hard work, Jacob! Your efforts and attention to each order is greatly appreciated :smiley:

Jacob is amazing. Quite a guy!

I agree completely… not only is the forum and products awesome… but Jacob and the personalized notes are really awesome

Well put Reclipse. Reps for that one. There can’t be enough good said about the whole team at AD. Especially the customer service department. Props to Jacob, Amy, Mickaelia, and the rest of the crew. You guys are awesome!